Your Privacy Matters.

Your Privacy Matters Here.

This page explains how information may be handled when you use the Hidden Brook website or contact us online. Please read it carefully. For questions about medical-record privacy or protected health information, refer to any Notice of Privacy Practices provided by Hidden Brook.

Effective date: August 19, 2026

Overview

This Privacy Policy describes how Hidden Brook may collect, use, disclose, and protect information when you visit this website, contact us through an online form, call us, or otherwise interact with our digital services. This policy applies to website and digital-service information and is separate from any Notice of Privacy Practices that may govern protected health information.

Information We May Collect

We may collect information you choose to provide, such as your name, email address, telephone number, insurance-related information, questions about treatment, and other details you submit through website forms or direct communications. We may also collect technical information such as IP address, browser type, device type, operating system, pages viewed, referral source, and approximate location derived from technical data.

How We May Use Information

We may use information to respond to inquiries, help families understand services and admissions, verify or discuss insurance-related questions, improve website performance and user experience, maintain security, communicate requested information, comply with legal obligations, and support legitimate administrative or operational needs.

Cookies and Similar Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to remember preferences, understand how visitors use the site, measure performance, and support site functionality. Browser settings may allow you to limit or block certain cookies, although some site features may not function as intended.

How Information May Be Shared

We may share information with service providers that support website hosting, analytics, communications, security, insurance-related workflows, or other business operations; with professional advisers when appropriate; with government or legal authorities when required or permitted by law; or as part of a business transaction. We do not use this policy to authorize disclosures that would otherwise be restricted by applicable health-privacy or confidentiality laws.

Health Information and Privacy

Information that is handled as protected health information or otherwise subject to health-privacy or substance-use confidentiality requirements is governed by applicable law and any Notice of Privacy Practices or other privacy notice provided by Hidden Brook. This website Privacy Policy does not replace those notices or expand how protected health information may be used or disclosed.

Data Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, so visitors should use care when submitting sensitive information online.

Your Choices and Privacy Rights

Depending on where you live and the laws that apply, you may have rights relating to access, correction, deletion, restriction, objection, or other treatment of personal information. You may also be able to manage cookies through your browser or device settings. Requests can be directed to Hidden Brook using the contact information provided through this website.

Children and Adolescents

This website is intended to provide information for families, caregivers, referral sources, and people seeking behavioral-health services. We do not intend to knowingly collect personal information online from children in a manner that is not permitted by applicable law. Parents or guardians who believe a child has submitted personal information may contact us to request review of the information.

Third-Party Links and Services

The website may link to third-party websites, social platforms, maps, payment tools, insurance resources, or other external services. Their privacy and security practices are controlled by those third parties, and this Privacy Policy does not apply once you leave Hidden Brook’s website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. The current version will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, the information collected through this website, or a privacy request, please contact Hidden Brook through the contact information or admissions form provided on this site.

This website policy should be reviewed by Hidden Brook’s legal/privacy team before publication so it accurately reflects the organization’s actual data practices, vendors, applicable state privacy obligations, and any separate HIPAA or substance-use confidentiality notices.